Connectivity issues with delegates in cluster Prod2

Incident Report for Harness

Resolved

We can confirm normal operation. Get Ship Done!
We will continue to continue to monitor and ensure stability.

Posted Jan 26, 2022 - 09:34 PST

Monitoring

Harness service issues have been addressed and normal operations have been resumed. We are monitoring the service to ensure normal performance continues.

Posted Jan 26, 2022 - 08:58 PST

Investigating

We are currently investigating delegate connectivity issues that appear to be isolated to cluster Prod2. This is impacting delegate communications and prevents

deployments from running
artifacts from being collected
users from logging in (for LDAP configured accounts)

We are working to correct the problem and will let you know of any changes as they become available.

Posted Jan 26, 2022 - 08:08 PST

This incident affected: Prod 2 (Continuous Delivery (CD) - FirstGen - EOS, Cloud Cost Management (CCM), Continuous Integration Enterprise(CIE) - Mac Cloud Builds, Feature Flags (FF)).