Vendor has addressed the issue and the problem is no longer being observed, we will monitor this closely and consider it resolved if no other issues arise within the next several hours.
Posted Jun 30, 2022 - 13:31 PDT
Identified
Identified an issue with the vendor(Looker), they have corrected the issue and we will be switching status to monitoring.
Posted Jun 30, 2022 - 13:29 PDT
Update
We are continuing to investigate this issue.
Posted Jun 30, 2022 - 12:50 PDT
Investigating
Users have reported Looker dashboards for NextGen are timing out when retrieving data, we are looking into this with priority and will provide updated on this as they are available.
Posted Jun 30, 2022 - 12:49 PDT
This incident affected: Prod 3 (Continuous Delivery - Next Generation (CDNG)), Prod 2 (Continuous Delivery - Next Generation (CDNG)), and Prod 1 (Continuous Delivery - Next Generation (CDNG)).