CCM: When adding labels to cluster table dashboards, certain fields are removed limiting cost visibility to the cluster costs.

Incident Report for Harness

Postmortem

Summary

Between Aug 15, 2025 - 10:50 PDT and Aug 16, 2025 - 14:33 PDT customers were unable to use the Cluster cost and utilization dashboards. All other areas were unaffected.

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Root Cause

The team inadvertently introduced a bug during the implementation of a new Looker feature. This bug was caused during updating dynamic_instancetype_filter condition.

Impact

Users encountered issues when attempting to access the Cluster cost and utilization dashboards.

Remediation

The team deployed an updated build with fix.

Action Items

In order to prevent a recurrance of such issues we are enhancing our testing framework and coverage to add test around these usecases (Ex. instance type filter)

Posted Sep 22, 2025 - 18:09 PDT

Resolved

This incident is resolved

Posted Aug 16, 2025 - 14:33 PDT

Update

we are investigating potential issues with budget alerts not behaving as expected. more information to follow

Posted Aug 15, 2025 - 15:32 PDT

Identified

The fix is in place

Posted Aug 15, 2025 - 10:50 PDT

This incident affected: Prod 4 (Cloud Cost Management (CCM)), Prod 1 (Cloud Cost Management (CCM)), Prod 2 (Cloud Cost Management (CCM)), Prod 3 (Cloud Cost Management (CCM)), and Prod Eu1 (Cloud Cost Management (CCM)).