Legacy Run Test step is failing intermittently for all customers in Prod2

Incident Report for Harness

Resolved

This incident has been resolved.

Posted Apr 09, 2026 - 03:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 09, 2026 - 00:22 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 09, 2026 - 00:22 PDT

Investigating

Some of the legacy run test step connectivity to test intel service is failing intermittently. We are currently investigating the issue here.

Posted Apr 08, 2026 - 22:30 PDT

This incident affected: Prod 2 (Continuous Integration Enterprise(CIE) - Self Hosted Runners, Continuous Integration Enterprise(CIE) - Mac Cloud Builds, Continuous Integration Enterprise(CIE) - Windows Cloud Builds, Continuous Integration Enterprise(CIE) - Linux Cloud Builds).