Users in the Prod3 cluster were unable to create entities such as Environments,Service Overrides and Infrastructure.
A fix was implemented to address the system issue. As a result, the system stabilized, enabling users to successfully create Environments and other affected entities.
| Time (UTC) | Event |
|---|---|
| March 4, 2025, 8:35 AM UTC | Issue reported for unable to create Environments,Service Overrides and Infrastructure |
| March 4, 2025, 11:34 AM UTC | A fix has been implemented and we are monitoring the results. |
| March 4, 2025, 11:59 AM UTC | Incident resolved |
Harness was previously having an issue with login in the Prod3 cluster. To address that, Harness had reverted the system release to the previous version. This rollback led to data inconsistencies, resulting in failures for certain entities, such as Environment and Service overrides. The inconsistencies were later resolved in a subsequent update, after which functionality was confirmed to be working as expected.