Some customers on Prod1 may be experiencing degraded performance

Incident Report for Harness

Resolved

This incident has been resolved.

We will provide an RCA after findings are complete.

Posted Oct 16, 2024 - 11:03 PDT

Monitoring

The issue has been mitigated.

We are still monitoring the system to ensure healthy operation of the cluster.

Posted Oct 16, 2024 - 10:49 PDT

Identified

We have identified the service that is causing the degradation. We have scaled up the DB resource for that service.

We are still working to mitigate the issue.

Posted Oct 16, 2024 - 10:37 PDT

Investigating

We have internally found an issue that is impacting the optimal performance for Prod1 customers. We are actively investigating this.

Posted Oct 16, 2024 - 10:09 PDT

This incident affected: Prod 1 (Continuous Delivery - Next Generation (CDNG), Continuous Integration Enterprise(CIE) - Cloud Builds).