CCM Perspective builder: 'Like' filter is not functional

Incident Report for Harness

Postmortem

Summary

Between Aug 27th at 10:41 PM IST and Aug 28th at 11:30 AM IST customers were unable to use the Like Operator in CCM perspective builder.

Root Cause

The team inadvertently introduced a bug while implementing an performance optimization feature

Impact

Users were unable to create Perspectives using the LIKE operator. Remaining functionality of the application was not affected.

Timeline

‌

Remediation

Deployed an updated build with fix.

Action Items

Expand QA automation coverage to include all operator types in the Perspective Rule Builder.

Posted Sep 11, 2025 - 11:45 PDT

Resolved

This incident has been resolved.

Posted Aug 28, 2025 - 00:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 28, 2025 - 00:27 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 27, 2025 - 12:18 PDT

Investigating

We are investigating the issue.

Posted Aug 27, 2025 - 11:24 PDT

This incident affected: Prod 4 (Cloud Cost Management (CCM)), Prod 1 (Cloud Cost Management (CCM)), Prod 2 (Cloud Cost Management (CCM)), and Prod 3 (Cloud Cost Management (CCM)).