Exceptions not appearing on the OverOps dashboard

Incident Report for Harness

Resolved

We can confirm normal operation. Get Ship Done!
We will continue to continue to monitor and ensure stability.
Posted Nov 02, 2022 - 04:26 PDT

Update

We are continuing to monitor for any further issues.
Posted Nov 01, 2022 - 18:58 PDT

Monitoring

The availability of snapshot data is nearly complete. We are monitoring our services to ensure this is completed. Will provide another update once one is available.
Posted Nov 01, 2022 - 18:40 PDT

Update

We are working on clearing our queues to have all exceptions available on the OverOps Saas backend. Exceptions should start coming up on the dashboard. We will provide another update as soon as one is available.
Posted Nov 01, 2022 - 16:50 PDT

Identified

The issue has been identified. We are waiting for the queues to finish processing the exceptions

We will update once more information is available.
Posted Nov 01, 2022 - 15:05 PDT

Investigating

An issue has been identified where the OverOps agents connect to the SaaS backend (https://app.overops.com) but are not showing any exceptions on the dashboard.

Our team is currently looking into this issue. We will provide an update as soon as possible.
Posted Nov 01, 2022 - 14:32 PDT
This incident affected: Service Reliability Management - Error Tracking FirstGen (fka OverOps).