Between 2025-09-29 11:28 AM PST and 2025-09-29 12:50 PM PST, some pipelines in the Prod1 environment experienced slower execution times due to a temporary service performance issue. The issue was mitigated through a configuration change that restored normal performance.
A recent optimization intended to improve system efficiency unexpectedly created a resource imbalance, slowing down internal processing and leading to overall pipeline delays.
During the incident, customers experienced slower pipeline executions, but there were no functional errors or job failures.
Immediate: Reverted the optimization configuration to stabilize performance.
Permanent: Applied system-level improvements to ensure balanced workload distribution across services.
Improve system resilience: Adjust configuration handling to avoid similar resource imbalances.
Enhance monitoring: Strengthen internal metrics to detect early signs of performance degradation.