AI Summary Feature Unavailable in SEI Insights

Incident Report for Harness

Resolved

This incident has been resolved.
Posted May 06, 2026 - 09:25 PDT

Investigating

We are currently investigating an issue where the AI Summary feature in the Harness SEI module is not available across all Insights.
Our engineering team is actively working to restore the functionality as quickly as possible.
We will share further updates as more information becomes available.
Posted May 06, 2026 - 09:12 PDT
This incident affected: Prod Eu1 (Software Engineering Insights (SEI)), Prod 1 (Software Engineering Insights (SEI)), Prod 2 (Software Engineering Insights (SEI)), and Prod 3 (Software Engineering Insights (SEI)).