Intermittent CI Pipeline using VM Runner slowness and errors

Incident Report for Harness

Resolved

Starting 10/28/2026 10:10 AM CI jobs on internal VM runners intermittently hung or expired without logs, affecting some customers in prod1/2. The resolution is to upgrade the new runner version https://github.com/drone-runners/drone-runner-aws/releases/tag/v1.0.0-rc.318 (Docker image: drone/drone-runner-aws:1.0.0-rc.318)

Posted Oct 28, 2026 - 10:10 PDT