Hosted CI customers using secure connect are facing connectivity issues

Incident Report for Harness

Resolved

This incident has been resolved.

Posted May 12, 2026 - 16:10 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2026 - 15:50 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 12, 2026 - 14:40 PDT

Investigating

We are currently investigating this issue.

Posted May 12, 2026 - 14:38 PDT

This incident affected: Prod 3 (Continuous Integration Enterprise(CIE) - Mac Cloud Builds, Continuous Integration Enterprise(CIE) - Linux Cloud Builds), Prod 1 (Continuous Integration Enterprise(CIE) - Mac Cloud Builds, Continuous Integration Enterprise(CIE) - Linux Cloud Builds), and Prod 2 (Continuous Integration Enterprise(CIE) - Mac Cloud Builds, Continuous Integration Enterprise(CIE) - Linux Cloud Builds).