On April 4, 2025, for 35 minutes, customers in the prod-1 production environment observed that the following custom dashboards were loading stale data: pipeline, stage, and step executions. We discovered that an incorrect version of the ETL process was accidentally deployed, which caused periodic failures in executing it.
Upgrading the ETL process to a newer version addressed this issue.
Pipeline, stage, and step execution custom dashboards were not loading correctly due to an incorrect upgrade of the ETL process. The upgrade caused periodic execution failures and disrupted the views' data refresh. While no data loss was experienced, dashboards briefly rendered stale data.