SEI - Team Settings and Efficiency Insights Inaccessible

Incident Report for Harness

Resolved

This incident has been resolved.

Posted Feb 13, 2026 - 02:21 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2026 - 02:10 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 12, 2026 - 23:15 PST

Investigating

On February 12-13, 2026, the Software Engineering Insights (SEI) module experienced a service disruption lasting approximately 3.5 hours. During this period, users were unable to access team settings, efficiency profiles, and efficiency insights features.

Posted Feb 12, 2026 - 22:51 PST

This incident affected: Prod Eu1 (Software Engineering Insights (SEI)), Prod 2 (Software Engineering Insights (SEI)), and Prod 3 (Software Engineering Insights (SEI)).