Some customers in Prod1 are experiencing issues with secret evaluations.

Incident Report for Harness

Postmortem

Summary

On February 16, 2026, at 7:04 PM UTC , an incident occurred that caused pipeline execution failures for workflows using cross-scope secrets. Affected customers were unable to execute pipelines that referenced secrets stored in a different scope than the pipeline’s execution scope.‌ The issue was introduced as part of a recent production changes. The system was rolled back to the previous stable release to restore normal functionality.‌

Root Cause

A regression introduced in a recent release impacted the secret resolution flow for cross-scope secret managers.‌

Under specific conditions, the system incorrectly resolved the scope of the secret manager during decryption, causing the lookup to fail. As a result, pipelines referencing cross-scope secrets were unable to complete secret evaluation successfully.‌

The issue was not detected prior to production deployment due to a gap in automated test coverage for cross-scope decryption scenarios.

Impact

Customers using cross-scope secrets experienced pipeline execution failures.

Pipelines that relied on secrets stored in a different scope than the pipeline execution scope were unable to run successfully during the impact window.

Other pipeline executions that did not use cross-scope secret managers were unaffected.

‌

Mitigation‌

Immediate

‌

  • Rolled back the production deployment to the previous stable release.
  • Functionality was fully restored following the rollback.

Permanent

  • Enhanced test coverage to include cross-scope secret evaluation scenarios.
  • Updated automation to validate pipeline execution using non-default Secret Managers.
  • Reviewed and improved alerting for error rate monitoring related to bulk encryption and secret resolution flows.
  • Reviewed deployment rollback processes to prevent similar environment inconsistencies.
  • Strengthened code review validation for scope-sensitive changes.

Action Items

To prevent such items in the future

  • Add comprehensive automation coverage for cross-scope secret decryption workflows.
  • Enhance and further solidify CI/CD validation for non-default Secret Manager scenarios.
  • Improve monitoring and alerting for secret resolution error rates.
Posted Mar 02, 2026 - 09:25 PST

Resolved

This incident has been resolved.
Posted Feb 16, 2026 - 12:09 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2026 - 11:58 PST

Identified

The issue has been identified and we are rolling out mitigations.
Posted Feb 16, 2026 - 11:41 PST

Investigating

We are currently investigating this issue.
Posted Feb 16, 2026 - 11:37 PST
This incident affected: Prod 1 (Continuous Delivery - Next Generation (CDNG), Continuous Integration Enterprise(CIE) - Mac Cloud Builds, Continuous Integration Enterprise(CIE) - Windows Cloud Builds, Continuous Integration Enterprise(CIE) - Linux Cloud Builds, Security Testing Orchestration (STO), Service Reliability Management (SRM), Internal Developer Portal (IDP), Infrastructure as Code Management (IaCM), Software Supply Chain Assurance (SSCA), Software Engineering Insights (SEI) /AI DLC Insights).